Privacy Policy
1. Information Collection
1.1 Personal Information
We collect:
- Name and contact details
- National ID information
- Property ownership/lease documentation
- Access patterns and history
- Profile pictures for identification
1.2 Usage Data
We monitor:
- Access times and locations
- Feature usage patterns
- Community interaction
- Device information
2. Use of Information
Your information is used for:
- Identity verification
- Access control management
- Security monitoring
- Service improvement
- Communication
- Legal compliance
3. Data Protection
We implement:
- Enterprise-grade encryption
- Secure data storage
- Regular security audits
- Access controls
- Data backup systems
4. Information Sharing
We may share information with:
- Property management
- Security personnel
- Law enforcement (when required)
- Service providers
- Emergency services
5. User Rights
You have the right to:
- Access your personal data
- Request data correction
- Delete your account
- Export your data
- Opt-out of communications
- File complaints
6. Data Retention
- Access logs: 90 days
- Security footage: 30 days
- Account information: Duration of service
- Legal documents: As required by law
7. Children's Privacy
- Services are not intended for children under 13
- We do not knowingly collect children's data
- Parent/guardian consent required for minors
8. Cookies and Tracking
We use:
- Essential cookies for functionality
- Analytics cookies for improvement
- Session cookies for security
- You can control cookie settings
9. Third-Party Services
- We may use third-party services
- External services have their own policies
- We assess third-party security
10. Security Measures
We implement:
- Data encryption
- Access controls
- Regular security updates
- Employee training
- Incident response plans
11. Updates to Policy
- Policy updates will be notified
- Continued use implies acceptance
- Major changes require consent
12. Contact Information
For privacy concerns:
- Email: privacy@pinpund.com
- Phone: +201111981716
- Address: a.mamdouh@pinpund.com
Last updated: March 22, 2024